RockMolds

Terms of Service

Effective Date: May 20, 2026

Welcome to RockMolds. These Terms of Service (“Terms”) govern your access to and use of the website rockmolds.com (the “Site”) and any purchase of products from us. By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. About Us

RockMolds is a family-owned manufacturer of concrete stamping products, originally founded on Maui, Hawaii, and now based in Boise, Idaho.

2. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to place an order. By placing an order, you represent that you meet this requirement.

3. Orders and Payment

  • All orders are subject to acceptance and product availability.
  • Prices are listed in U.S. Dollars and may change without notice. The price charged is the price displayed at the time you place your order.
  • We reserve the right to refuse or cancel any order, including for suspected fraud, pricing errors, or insufficient stock. If we cancel an order after payment, we will issue a full refund.
  • Sales tax is applied where required by law.

4. Shipping

  • We ship within the United States, including Hawaii. International shipping is not currently offered.
  • Shipping costs and delivery times are estimated at checkout and may vary based on carrier performance, weather, and destination.
  • For Hawaii orders or bulk orders, please contact shop@rockmolds.com for an accurate shipping quote.
  • Risk of loss passes to you upon delivery by the carrier.

5. Returns and Refunds

We inspect every product before shipment. If you receive a defective or damaged product, contact us within 14 days of delivery at shop@rockmolds.com with photos and order details. We will work with you to resolve the issue through repair, replacement, or refund at our discretion.

Custom orders and used products are not returnable unless defective. Buyer is responsible for return shipping unless the product was defective or shipped in error.

6. Warranty

All RockMolds products are backed by a one-year limited warranty against defects in materials and workmanship under normal use and storage. With proper use and storage, our stamps are guaranteed to produce thousands of impressions.

The warranty does not cover damage from misuse, neglect, improper storage, modification, or normal wear and tear. To make a warranty claim, contact shop@rockmolds.com with your order number and photos.

7. Product Use and Safety

Concrete stamping and related materials (color, release, stain, sealer) involve physical labor and chemical products. Always follow manufacturer instructions, wear appropriate personal protective equipment (PPE), and observe local building codes and safety regulations. RockMolds is not responsible for injury, property damage, or project outcomes resulting from improper use of products.

8. Intellectual Property

All content on this Site — including product names, designs, text, images, logos, and the RockMolds brand — is owned by RockMolds or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

You receive a personal, non-exclusive, non-transferable license to use purchased products for their intended commercial or personal stamping applications. You may not reverse-engineer, mold, or replicate our stamp patterns.

9. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to the Site, accounts, or systems.
  • Interfere with the Site’s operation or security.
  • Use automated means (bots, scrapers) to access or collect data from the Site without our consent.
  • Submit false, misleading, or fraudulent information.

10. Disclaimer of Warranties

Except for the express limited warranty above, the Site and all products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

11. Limitation of Liability

To the fullest extent permitted by law, RockMolds and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or project costs, arising from your use of the Site or products. Our total liability for any claim relating to a product shall not exceed the amount you paid for that product.

12. Indemnification

You agree to indemnify and hold RockMolds harmless from any claims, damages, or expenses (including reasonable attorney’s fees) arising from your misuse of the Site, products, or violation of these Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Idaho, USA, without regard to conflict of law principles. Any dispute will be resolved in the state or federal courts located in Ada County, Idaho, and you consent to that jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. The “Effective Date” above shows when they were last updated. Continued use of the Site after changes constitutes acceptance.

15. Contact

RockMolds
Email: shop@rockmolds.com
Phone: (808) 870-3099
Based in Boise, Idaho, USA