Privacy Policy

Effective Date: May 20, 2026

RockMolds (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website rockmolds.com (the “Site”), purchase our products, or subscribe to our newsletter.

1. Information We Collect

Information You Provide to Us

• Contact details: name, email address, phone number, billing and shipping address.
• Order details: products purchased, order total, payment method (we do not store full card numbers — these are processed by our payment processor).
• Newsletter: email address when you subscribe to our Field Notes newsletter.
• Communications: the contents of any email or contact form message you send us.

Information Collected Automatically

• Usage data: pages visited, time on site, referring URL, device type, browser, operating system.
• Cookies and similar technologies: see our Cookie Policy for details and to manage your preferences.
• IP address: automatically collected for security, fraud prevention, and analytics.

2. How We Use Your Information

• Process and fulfill orders, including shipping and customer service.
• Send order confirmations, shipping updates, and warranty information.
• Send marketing emails (only if you opted in — you can unsubscribe at any time).
• Respond to inquiries submitted through our contact form.
• Improve our website, products, and customer experience.
• Detect, prevent, and address fraud, security, or technical issues.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share information only with:

• Service providers: payment processors, shipping carriers, email service providers, web hosting (SiteGround), and analytics providers — only as needed to operate our business.
• Legal authorities: when required by law, subpoena, or to protect our rights, property, or safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Order records are typically retained for 7 years for tax and accounting purposes.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications.
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent at any time (where processing is based on consent).

California residents (CCPA/CPRA): You have the right to know what personal information we collect, to request deletion, and to opt out of any sale of personal information. We do not sell personal information.

EU/UK residents (GDPR): Our legal bases for processing include consent, contract performance, legitimate interests, and legal obligations. You have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, email shop@rockmolds.com.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Payment processing occurs over encrypted (SSL/TLS) connections through trusted third-party processors. No system is 100% secure, however, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above shows when it was last updated. Material changes will be announced on this page.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

RockMolds
Email: shop@rockmolds.com
Phone: (808) 870-3099
Based in Boise, Idaho, USA